Implementing successful business solutions requires an understanding of the goalsand objectives of your organization, not just bits and bytes. At Epitome Consulting we understand that better than anyone. We take pride in the fact that our solutions directly impact our clients bottom lines and our project teams reflect that mission. We deploy Business Analysts, Project Managers and Consultants that not only understand technology, but also have a keen understanding of business. We will not recommend a solution because it's "cool technology" or "flavor of month". We only recommend business solutions that meet your requirements and make an impact on your business.

Epitome Consulting offers business solutions in the following areas:

IT Strategy:  

Epitome Consulting engages in IT Strategy at teh highest levels to help our clients align business and information technology objectives, improve business and technical processes and leverage IT as a value-added resource, not just a cost center.

We understand that a sound IT strategy is directly aligned with business objectives, allowing management to accurately measure IT effectiveness across your organization. Thats why we help create well planned IT Strategies that clarify the business vision & direction and that the execution of that IT Strategy will in turn support and enable the business vision.

Customer Relationship Management Solutions:

Customer Relationship Management(CRM) s not technology; it is a business strategy that must permeate throughout your entire organization in order to be effective. CRM technology simply enables and supports your strategy. These are some of the benefits that organizations are realizing by implementing Customer Relationship Management solutions. That doesn't mean they installed some software and these things magically occured. CRM is too often thought of as simply a technology solution, rather than a philosphy or business strategy. Your customers are lifeblood ofyour organization. What are you doing to protect these precious asests? The right CRM strategy combined with the right technology can absolutely transform the way you do business and break down barriers between you and your customers 

Business Intelligence/Reporting Services:

To compete in this economy, your ability to access, share and use information is critically important. Managers at all levels of your organization must beable to utilize key data in order to make sound business decisions. Business Intelligence solutions can give your firm the ability to collect and analyze internal and external data that can dictate how well your organization can respond to market pressures and create shareholder value. Business Intelligence solutions are helping organizations achieve higher levels of performance by providing visibility across that organization that can help pinpoint new revenue-generating opportunites and improve operational efficiencies.

Portals/Collaborative Solutions:

Collaborative applications can bring tremendous efficiencies to your organization. Project teams can stayconnected in real time irrespective of their geographic locations. Management can have access to dashboards and performance metrics atthe click of a button. Collaborative solutions have quickly become mission-critical business applications.

Custom Application Development:

The way that you do business is unique. Every organization does things just a little bit different than everyone else. Those are your competitive differentiators, the things that set you apart from your competition. However, these things are also the reason that an "out-of-the-box" solution is "out-of-the-question" for your firm. For this reason alone,custom application development occurson nearly every solution we deliver.

Quality Assurance Solutions:

The quality assurance consultant or the quality assurance manager aims to ensure that the product or service an organization provides is fit for purpose and meets both external and internal requirements, including legal compliances and customer expecations. A quality assurance consultant coordinates the QA activities required to meet quality standards. Quality assurance consultants also monitor and advise on the performance of the quality management system and produces data and report on performance,measuring against set indicators. They liaise with quality personnel throughout the organization to ensure that the QA system is functioning properly. Where appropriate, the quality assurance consultant advises on changes and their implementation and provides training, tools, and techniques to enable employees working under him to achieve quality